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MerkenIT Managed Services
Focused IT Administration for Growing Businesses
MITIS gives small businesses a structured way to manage critical technology tasks without committing to an open-ended IT support plan. We’re starting with Google Workspace administration and expanding MITIS services as the platform grows.
Defined Scope.
Know exactly what is included in each MITIS service.
Documented Processes.
Repeatable procedures for onboarding, access changes, and service delivery.
Clear Accountability.
Authorized requests, approvals, and responsibility boundaries stay defined.
Built to Expand.
Start with Workspace Admin and add new MITIS services as they launch.
What MITIS is
MITIS is MerkenIT’s managed-services platform for small businesses that need reliable technology administration without hiring a full-time internal IT team. Each MITIS service is built around a defined scope, documented processes, and clear responsibility boundaries—so you know exactly what is being managed and what is not.
MITIS is launching with Workspace Admin, focused specifically on Google Workspace user accounts and approved application access. Additional managed services will be introduced as they are fully operationalized.
MITIS Services
Workspace Admin is available now. Additional MITIS managed services are being developed and will launch only after their tools, processes, SLAs, and support standards are ready.
MITIS Workspace Admin
Google Workspace user-account and approved application-access administration, including onboarding, offboarding, password resets, groups, licenses, and access changes.
In Development
MITIS Endpoint Management
Future workstation monitoring, patching, remote support tooling, endpoint inventory, and endpoint security.
In Development
MITIS Network Management
Future firewall, switch, wireless access point, VPN, configuration backup, monitoring, and network administration.
In Development
MITIS Security
Future security services including endpoint protection, email security, awareness training, identity support, and security monitoring.
Why Business Choose MITIS
Clear Scope
Know exactly what is included in each MITIS service before work begins.
Defined Accountability
Authorized requests, approvals, and responsibility boundaries stay documented and clear.
Built for Small Business
Get structured technology administration without immediately hiring a full-time internal IT team.
Room to Grow
Start with Workspace Admin and add additional MITIS services as they become available.
Ready to Start With Workspace Admin?
MITIS Workspace Admin is available now for small businesses using Google Workspace. See if your environment is a fit and learn what onboarding looks like.
Starting at $299/month for up to 15 Google Workspace users. $399 one-time onboarding. Onboarding is coordinated after qualification.