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CRM & Automation

Sales strategy – capturing and organizing prospect information in CRM

Stop Letting Sales Walk Away – The #1 Mistake That’s Costing You Deals

August 12, 2025 No Comments

There’s a simple truth in sales: if you don’t capture prospect information, you don’t control the sale. Without their details, you can’t follow up, build trust, or guide them toward a decision Yesterday, I had a fence builder approach me while I was watering my grass. I told him exactly

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Networking Basics

Wireless access points providing Wi-Fi coverage throughout a multi-level office network

Wireless Access Points: Wi-Fi 101 Guide | MerkenIT

August 14, 2026 No Comments

Objective 1: What Is a Wireless Access Point? Wireless access points (WAPs) expand Wi-Fi coverage by creating reliable wireless connections back to your wired network.

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Marketing & Digital Presence

3 Ways CRM Software Can Transform Your Business

December 3, 2024 No Comments

In today’s fast-paced business world, staying organized and connected with your customers is more important than ever. Customer Relationship Management (CRM) software is no longer a luxury—it’s a necessity for small businesses looking to scale. If you’re still managing leads on spreadsheets or manually tracking follow-ups, it’s time to upgrade

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